Importing Files Into Titan From An FTP Location

How to Setup a Titan Scheduled Task to Import Files From An FTP Account

Pre-requisites

This article assumes that:

1. You have already requested that IT setup a FTP account for your client on Northwood's FTP Server
2. That you have been supplied an Azure File Path, by IT, for those files

Check Job Runner Permissions

In order for the file import task to be able to get at the FTP files, the Job Runner Windows Service for your client must be running under the user "Titan User Proxy". The credentials for this account are in Kee-Pass.

1. Log into the web service
2. Open the Services MMC console
3. Locate your specific Job Runner service (example: "Titan Platform Installer Job Runner: GM_Titan_Public")
4. Right-click on the Service and choose PROPERTIES
5. Click on the LOG ON tab and change the user under which the service runs

Setup A Scheduled Task

1. Under the Titan Admin tool, create a new job under Import Files Task
2. Set SourceFileDir: (Azure example: \\hostingprodsstoragenws.file.core.windows.net\files\Sites\Flexco\Titan\Public\FTP\Distributor_Locator)
3. Set DestFileDir: (Example: F:\Sites\Flexco\Titan\Public\Wkst\FileServer)
4. Set the other parameters to your requirements